Services
Benefits of Virtual Agent
AI capabilities
Power Virtual Agents leverage AI technologies, such as natural language processing, to understand user input and provide accurate responses.
Integration with Microsoft Power Platform
Power Virtual Agents is part of the Microsoft Power Platform, which provides a suite of tools to help businesses build, automate, and analyze their workflows.
Multi-channel deployment
Deploy chatbots to a variety of channels, including web chat, Teams, Facebook Messenger, and more, reaching customers where they are most active.
Analytics and reporting
Analyze chatbot usage and performance with built-in analytics and reporting capabilities, allowing businesses to identify areas for improvement and optimize their chatbot's effectiveness.
Conversation branching and escalation
Create complex conversations that branch based on user input, allowing for personalized and efficient interactions. Escalate to a live agent if needed.
Pre-built templates and scenarios
Choose from a range of pre-built templates and scenarios to quickly create chatbots for common use cases, such as customer service or lead generation.
FAQ
Power Virtual Agents is a chatbot development platform that enables businesses to create chatbots without the need for coding or programming knowledge. It leverages AI technologies such as natural language processing to understand user input and provide accurate responses.
You can deploy chatbots created with Power Virtual Agents to a variety of channels, including web chat, Teams, Facebook Messenger, Slack, and more.
Power Virtual Agents offers a pricing model that scales based on usage, so businesses only pay for what they need. There is a free version available, as well as paid plans that offer additional features and capacity.
No, you don’t need coding or programming knowledge to use Power Virtual Agents. The platform provides a no-code development environment that allows you to create chatbots using a simple drag-and-drop interface.
Yes, you can create chatbots in multiple languages using Power Virtual Agents. The platform supports over 45 languages, allowing businesses to create chatbots that can communicate with customers around the world in their preferred language.
Are You Ready To Start?
More Services
You might also be interested in these Services
