Dynamics 365 Field Service

Services

Benefits of Field Service

Resource scheduling

Efficiently schedule and dispatch technicians based on their skills, location, and availability.

Asset management

Track and manage assets throughout their lifecycle, optimizing utilization and reducing downtime.

Predictive maintenance

Use advanced analytics and machine learning to predict when equipment is likely to fail, proactively scheduling maintenance and avoiding costly downtime.

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Real-time tracking and reporting

Monitor service performance, track key metrics, and identify areas for improvement with real-time tracking and reporting capabilities.

Mobile access

Enable technicians to access work orders, customer information, and inventory data from their mobile devices, improving efficiency and customer service.

Integration with other Microsoft products

Integrate with other Microsoft products such as Dynamics 365 Sales and Power BI to provide a seamless end-to-end solution for service management and customer engagement.

FAQ

Dynamics 365 Relationship Sales is a solution that helps businesses build stronger customer relationships by providing AI-driven insights, social selling capabilities, sales analytics, productivity and collaboration tools, and customer engagement features.

As a CSP partner we offer a range of support options for Dynamics 365 Relationship Sales, including technical support, customer service, and online resources such as knowledge articles, forums, and training materials.

Dynamics 365 Relationship Sales is a subscription-based service that is priced on a per-user basis. There are several different pricing tiers available, depending on the specific needs of your business. Microsoft also offers a free trial for businesses that want to test the service before committing to a subscription.

Dynamics 365 Relationship Sales provides sales teams with the tools and insights they need to engage with customers in a more personalized and effective way, resulting in increased sales productivity, improved collaboration, and better customer relationships. The solution’s AI-driven insights and sales analytics also enable data-driven decision-making and continuous improvement.

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