Dynamics 365 is a powerful suite of integrated business applications designed to streamline and enhance various aspects of your organization’s operations.
Whether you’re looking to optimize sales, improve customer service, or automate marketing processes, Dynamics 365 has you covered.
Are you ready to take your business to the next level?
Dynamics 365 is a comprehensive cloud based application suite designed to streamline your operations, improve customer experiences, and drive growth. Dynamics 365’s modular approach allows you to select specific modules that align with your business needs, ensuring you only pay for what you use.
Explore the pricing table below and discover the power of Dynamics 365 to transform the way you do business.
Dynamics 365 Finance
Dynamics 365 Finance empowers medium and enterprise companies to actively track the real-time performance of their global financial operations, anticipate future results, and utilize data-driven insights for making informed decisions that foster growth. By seamlessly integrating data and processes across Dynamics 365, Office 365, and partner applications, Dynamics 365 Finance creates a centralized information hub that saves time, promotes collaboration within the organization, and facilitates quicker decision-making with enhanced knowledge.
Please have a look at Dynamics 365 Finance Pricing information here
Price for user’s first Dynamics 365 app |
Price for user’s subsequent qualifying Dynamics 365 app | |
|---|---|---|
Finance
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Dynamics 365 Supply Chain Management
Dynamics 365 Supply Chain Management offers manufacturers, distributors, and retailers the capability to transition from reactive to proactive operations by providing real-time visibility and intelligent tools. By unifying data and leveraging predictive insights from AI (Artificial Intelligence) and IoT (Internet of Things), Supply Chain Management optimizes various processes such as order fulfillment, planning, procurement, production, inventory management, warehousing, and transportation. The ultimate goal is to enhance operational efficiency, ensure high product quality, and maximize profitability.
Please have a look at Dynamics 365 Supply Chain Pricing information here
Price for user’s first Dynamics 365 app |
Price for user’s subsequent qualifying Dynamics 365 app | |
|---|---|---|
Supply Chain Management
| ||
Dynamics 365 Sales
The Microsoft Relationship Sales solution offers per-user licensing that enables sales professionals to build strong relationships and win deals from a single trusted vendor. It provides the necessary tools for sales professionals to connect with more businesses through the power of relationship selling.
In Dynamics 365 Sales, there are two primary licensing types:
- Dynamics 365 Sales Enterprise: This licensing type is suitable for clients with more complex sales processes. It offers automation for past deals, addressing the needs of progressive and intricate sales processes. Sales Enterprise provides customization, extensibility, embedded knowledge, manual forecasting, and all the functionality available in Sales Professional.
- Dynamics 365 Sales Professional: This licensing type is designed for companies without a large sales organization. Sales Professional offers core sales power automation or SFA (Sales Force Automation) functionality.
Additionally, there is Dynamics 365 Sales Insights, which is licensed per user. It enhances decision-making and engagement by providing prebuilt and embedded insights that are easy to implement and act upon. Sales Enterprise includes Sales Insights features such as the assistant, email engagement, auto-capture, and business card scanning (10/user/month, pooled at the tenant level). Sales Insights has a capacity limit of 200 business card scans per user per month. If additional business card scanning capacity is required, Sales Enterprise users can purchase additional Sales Insights licenses.
Please have a look at Dynamics 365 Sales Pricing information here
Dynamics 365 Sales |
Price for user’s first Dynamics 365 app |
Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
Sales Professional
| ||
Sales Enterprise
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Customer Insights
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Microsoft Relationship sales
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Sales Insights
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Customer voice
|
Customers are required to have a Sales Enterprise or Microsoft Relationship Sales solution (MRSs) license to enable all the Dynamics 365 Sales Insights features listed below.
- Predictive scoring (lead and opportunity)
- Predictive forecasting
- Business card scanning
- Relationship analytics
- Pipeline intelligence
- Notes analysis
- Conversation intelligence
- Connection insights (who knows whom and talking points)
Dynamics 365 Marketing
The Dynamics 365 Marketing application is licensed per tenant based on the number of contacts used in marketing activities. The administrator should assign customer licenses through the Microsoft Dynamics 365 admin center to users who require access to the Marketing application.
There are two licensing options available for Dynamics 365 Marketing:
- Dynamics 365 Marketing (standalone): This option is for customers who are new to Dynamics or have fewer than 10 full users of other Dynamics applications such as Sales, Customer Service, Field Service, Project Service Automation, Finance, Supply Chain Management, or Commerce. The standalone Marketing application comes with an entitlement of 10,000 contacts.
- Dynamics 365 for Marketing Attach: This option is for customers who already have at least 10 full users of other Dynamics applications mentioned above. They can purchase the Marketing Attach application, which also includes an entitlement of 10,000 contacts.
The base pack of Marketing includes one instance of the Marketing application and an entitlement of 10,000 contacts. It’s important to note that only one base pack with 10,000 contacts can be purchased.
Please have a look at Dynamics 365 Marketing Pricing information here
Dynamics 365 Marketing |
Price for organizations without any other Dynamics 365 app |
Price for organizations with qualifying Dynamics 365 app |
|---|---|---|
Customer voice
|
Dynamics 365 Customer Service
Customers have the flexibility to choose between two licensing options for Dynamics 365 Customer Service based on their business needs. The Customer Service Enterprise option is designed for complex scenarios, offering advanced, configurable, and intelligent capabilities. It enables businesses to provide personalized self-service experiences with a knowledge base for consistent and up-to-date customer support.
On the other hand, the Customer Service Professional option is suitable for simpler requirements, focusing on core support functionality. It allows organizations to efficiently handle customer inquiries and deliver satisfactory support. Additionally, Customer Service Insights provides actionable insights into performance metrics and trends, empowering organizations to make informed decisions and optimize their customer service operations. Lastly, Dynamics 365 Virtual Agent for Customer Service integrates Power Virtual Agents and Customer Service Insights, enabling customer service teams to leverage AI-generated insights and build powerful bots without the need for developers.
Please have a look at Dynamics 365 Customer Service Pricing information here.
Dynamics 365 Customer Service |
Price for user’s first Dynamics 365 app |
Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
Customer Service Professional
| ||
Customer Service Enterprise
| ||
Customer Service Insights
| ||
Customer Insights
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Virtual agent for customer service
|
Dynamics 365 Field Service
Customers have the flexibility to choose between two licensing options for Dynamics 365 Customer Service based on their business needs. The Customer Service Enterprise option is designed for complex scenarios, offering advanced, configurable, and intelligent capabilities. It enables businesses to provide personalized self-service experiences with a knowledge base for consistent and up-to-date customer support.
On the other hand, the Customer Service Professional option is suitable for simpler requirements, focusing on core support functionality. It allows organizations to efficiently handle customer inquiries and deliver satisfactory support. Additionally, Customer Service Insights provides actionable insights into performance metrics and trends, empowering organizations to make informed decisions and optimize their customer service operations. Lastly, Dynamics 365 Virtual Agent for Customer Service integrates Power Virtual Agents and Customer Service Insights, enabling customer service teams to leverage AI-generated insights and build powerful bots without the need for developers.
Please have a look at Dynamics 365 Customer Service Pricing information here.
Dynamics 365 Field Service |
Price for user’s first Dynamics 365 app |
Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
Field Service
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Customer Insights
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Guides
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